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New IGNOU MS-96 Help Book Total Quality Management in English – MBA (MS) Management Latest Edition Guide and Study Material.

Original price was: ₹300.00.Current price is: ₹180.00.

Category:

Block 1 – Part-I Philosophy and Basic Concepts
Introduction: Basic Concepts and Approach
Quality Management: Leading Thinkers
Building Blocks of TQM

Block 2 – Part-II Strategic Considerations
TQM and Business Strategy
Quality-Centered Strategic Planning
Economics of Quality

Block 3 – Part-III Tools and Techniques
Statistical Quality Control
Other Concepts, Tools and Techniques-I
Other Concepts, Tools and Techniques-II

Block 4 – Part-IV Organisation and Leadership
Organisation for Quality
Quality Culture and Leadership
Motivation and Commitment

Block 5 – Part-V Management Systems For TQM
Quality Management Systems
Environmental Management System (EMS)
Management Systems for Safety and Health

Block 6 – Part-VI Quality Appraisal and Auditing Systems
Auditing and Certification
Awards and Certification

Weight 256 kg
Dimensions 21 × 15 × 1 cm

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