New IGNOU BEGE-104 Help Book English for Business Communication in English – BA English Latest Edition Guide and Study Material.

Block 1 – Recruitment-I
Getting Ready for the Job Market
Preparing a Portfolio
Responding to Advertisements
Writing a CV and Letter of Application

Block 2 – Recruitment-II
Preparing for Interviews
Facing Interviews
Phone and Walk-in Interviews
Group Discussions

Block 3 – Business Etiquette and Profiles
Greetings
Importance of Small Talk in Business
Business Organizations
Jobs and Responsibilities

Block 4 – Using Telephone at the Workplace
Features of Telephone Communication
Making Arrangements and Appointments
Leaving and Taking Messages
Voice Mail, Video Conferencing and Conference Calls

Block 5 – Writing Skills: Internal and External Business Correspondence
Modes of Communication
Internal Business Correspondence-I
Internal Business Correspondence-II
External Business Correspondence-I
External Business Correspondence-II

Block 6 – Making Presentations at the Workplace
Presentation Skills-I: Essentials of Presentation Skills
Presentation Skills-II: Outlines and Structures
Presentation Skills-Ill: Using Visual Aids
Presentation Skills-IV: The Ending
Telephone Presentations

Block 7 – Participating in Meetings at the Workplace
Setting the Agenda and Planning a Meeting
Types of Meeting
Conducting and Participating in Meetings-I: Role of the Chairperson
Conducting and Participating in Meetings-II

Block 8 – Proposals and Reports
Basic Features of Proposals
Project Proposals
Reports-I
Reports-II