New IGNOU AOM-01 Help Book Office Organization and Management in English – BTS Management Latest Edition Guide and Study Material.

Block 1 – Fundamentals of Modern Office Management
Nature and Scope of Office Management
Administrative Arrangement and Facilities
Office Environment
Office Systems and Procedures

Block 2 – Records Maintenance and Mail Services
Filing System
Filing Equipment
Handling Incoming and Outgoing Mails
Internal Communication
External Communication

Block 3 – Office Machines and Data Processing
Office Equipment and Machines-I
Office Equipment and Machines-II
Data Processing
Use of Computers

Block 4 – Office Stationery and Forms Management
Office Stationery and Supplies
Storage and Control of Stationery
Office Forms

Block 5 – Office Supervision
Office Supervisor
Work Measurement and Standardization
Work simplification
Personnel Relations