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New IGNOU BEGLA-136 Help Book English at the Workplace in English – BBA English Latest Edition Guide and Study Material.

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Block 1 – Exploring the Job Market
Profiling Oneself for the Job
Searching for a Job
Responding to Job Advertisements
Preparing for the Job

Block 2 – Preparing for Job Interviews
Using Body Language Effectively
Portfolio Making
Writing your Curriculum Vitae (CV)
Preparing to Face an Interview

Block 3 – Skills for the Workplace-I
Etiquette, Cultural Awareness and Gender Perceptions
Understanding Customers
Essentials of Customer Service
Work Ethics

Block 4 – Skills for the Workplace-II
Participating in Discussions
Making Presentations
Writing Business Letters
Writing Business Emails

Weight 163 g
Dimensions 21 × 15 × 1 cm

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