New IGNOU MTM-13 Help Book Tourism Operations in English – MTM Tourism Management Latest Edition Guide and Study Material.

Block 1 – All Units
Understanding Tourism Operations (Inter-Sectoral Linkages)
Respecting Resident Concerns in Tourism Operations And Development
Quality Management And Customer Care
Managing Tour Operations – I (In-house Operations – Inbound and Use of Technology)
Managing Tour Operations – II (Field Operations – Inbound and Outbound)
Managing Tour Operations – III (Managing Distribution)
Managing a Tour: Escort
Managing Travel Agency Operations – I (Managing Internal Operations, Technology)
Managing Travel Agency Operations – II (Dealing with Principal Suppliers)
Managing Travel Agency Operations – III (Publicity and Promotions)
Managing Hospitality Operations: Organised Sector
Managing Front Office Operations
Managing House Keeping Operations
Managing Food and Beverage Operations
Managing Hospitality Operations: Unorganised Sector