Management

Block 1 – TQM: An Overview
Basics concepts and methods
Quality Management: Leading Thinkers
Building Blocks of TQM

Block 2 – Economics of Quality
TQM and Business Strategy
Quality Centred Strategic Planning

Block 3 – Tools and Techniques
Statistical Quality Control
Tools and Techniques of TQM

Block 4 – Organization and Leadership
Organization for Quality
Quality Culture and Leadership

Block 5 – Systems and Standards
ISO 9000 Quality Management System
ISO 14000 Environmental Management System
Other Standard
Management Systems for Safety and Health
Quality Auditing and Certification